Refund Policy

Effective Date: JuNE 30, 2025

At ReaJoyce, your satisfaction matters deeply to us. Every product is thoughtfully formulated and handcrafted with care. Due to the nature of our products, we do not accept returns or offer refunds unless your item arrives damaged or defective.

1. All Sales Are Final

We do not accept returns or exchanges on any products once they have been shipped. Please double-check your order before placing it, as we are unable to modify orders once processed.

2. Damaged or Defective Items

If your item arrives damaged or defective, we will gladly replace it.

To request a replacement:

• Email support@reajoycebeauty.com within 3 days of delivery

• Include your order number, photos of the damaged item(s), and the original packaging

• We’ll respond within 2 business days with next steps

Please note: We do not issue refunds for damaged items—only replacements will be sent.

3. Lost or Stolen Packages

ReaJoyce is not responsible for packages lost or stolen after delivery is confirmed by the carrier. Please ensure you provide a secure delivery location. For lost packages, we recommend contacting USPS or your local post office directly.

4. Allergies or Skin Sensitivities

Our product descriptions list key ingredients, and we encourage customers to review them before purchasing. We do not offer refunds or replacements for reactions due to known or unknown sensitivities. Always patch test new products before full use.

5. Need Help?

We’re happy to assist you. For questions about your order, email us at:

support@reajoycebeauty.com
Instagram: @REAJOYCEBEAUTY